Terms & Conditions

Terms & Conditions

Please review these Terms carefully before using www.zensation.com.au . By using the Site (either by visiting or shopping) you (“you” or “user”) agree to comply with and be legally bound by these Terms as of the date of your first access of the Site. If you do not agree to these Terms, you may not access the Site. We reserve the right to change these Terms at our discretion and without notice. The latest Terms will be posted on the Site, and you should review these Terms prior to using the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the Terms as updated and/or amended.


Prices and Payment

Prices shown are Australian dollars (AU$) and are inclusive of GST. Full payment though our secure online payment system is required before dispatch.

Customer Service Policy

Zensation Tea House is committed to providing consumers with excellent customer service. We are always interested in hearing feedback from our customers – both positive and negative – regarding your Zensation experience. If you would like to send us feedback, have any complaints about our services or privacy, please email hello@zensation.com.au


Zensation Privacy Statement

Zensation is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders/the order placed relating to you, provide you with our monthly newsletter (if applicable) and to personalise your experience with us. Our Privacy Statement fully complies with the Privacy Act 1988 and represents the industry’s best practice.


Changes to the privacy statement

Zensation reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.


Indemnity

By using the Zensation website, you agree to indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses (whether in tort or in contract including and without limitation, negligence) arising out of or in any way connected to the use of our website by you.